Return policy
FIND ANSWERS TO YOUR QUESTIONS ABOUT RETURNS AND REFUNDS.
GENERAL
Yes. You can return unused items within 14 days of delivery for a full refund.
Email us at returns@ferdasco.com with your order number. We'll send you return instructions.
Items must be unused, undamaged and in original packaging.
You pay return shipping costs unless the item arrived damaged or wrong.
Within 5 business days after we receive and inspect your return.
Contact us immediately with photos. We'll send a replacement or refund to you at no cost.
Contact us immediately with photos. We'll send a replacement or refund to you at no cost.
We don't offer direct exchanges. Return the item and place a new order.
No. Custom orders are at final sale.
Send all your questions to returns@ferdasco.com and we'll soon come back to you!