Frequently asked questions
Find answers to the most common questions about our products, ordering, and shipping.
Order
You can only buy our products online through our webshop. We don't work with physical stores.
Yes, you have 14 days to return. The product must be undamaged and in original packaging. Return shipping is at your own expense.
After shipping we send you a track and trace code by email. Use this to follow your package with the carrier.
We accept iDEAL, credit card, PayPal and Klarna.
Email us at hello@ferdasco.com. For damages, returns, or exchanges, use e-mail at returns@ferdasco.com
We prepare your order the next working day. Shipping time varies per product. Check the product page for specific timeframes.
Email us before your order ships. We'll help you. Once shipped, we can't make changes.
Yes, use our return policy. Items must be in original condition. We don't refund duties and taxes. Check our returns policy for details.
Product
Check the size chart on the product page. Each design has specific dimensions. When in doubt, send us a message.
Some designs are limited edition. Check the product page to see if your design is numbered and comes with a certificate.
Contact us through our contact page to discuss options.
SHIPPING
Shipping costs vary per product and are calculated at checkout.
Delivery times vary per product and destination. Check the product page for specific timeframes.
CONTACT
Questions about a product? Use our contact form and we'll help you out.